Credit Card Security
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - Stripe. If you choose to use Stripe your personal credit card information will not be given to Parkinson (UK) Limited.
Refund Policy
Any payment made to Parkinson (UK) Limited (“us”) in error will be refunded in full as soon as reasonably possible.
Where the payment has been made in relation to services already provided by us to you then we will ask you to indemnify us for the costs of provision of the service to you and will deduct those costs before refunding any balance due.
Please note: In the event that we have already commenced work on your order we will for the purposes of the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 have incurred cost, expense and liability and therefore you will not be entitled to a refund in accordance with the 14 day cooling off period. When you complete the checkout process, you are giving express agreement for us to commence work on your order, and to end the cooling off period.
Turnaround
Our standard turnaround is 7 - 14 days however we reserve the right to extend this during busy periods and will always give preference to accounts with an impending filing deadline. Please contact us if your accounts are due for filing in less than 7 days to ensure we can meet your deadline before ordering.
Tier Selection
If after ordering it becomes apparent that you have selected the wrong tier for our service charges we reserve the right to raise a further invoice for the difference in the price paid when you completed the checkout process. Select the correct band by ensuring both your Sales and Gross Assets figures fall within the company size criteria. We define Gross Assets as the maximum Fixed Assets plus Current Assets at any point in time during the year. No deduction from assets should be made for any liabilities such as mortgages, bank loans, directors loans or other creditors. If you are unsure which tier you require please contact us for help before you place your order.